Human Memory

NCERT Solutions • Class 11 Psychology • Chapter 6
The Nature of Memory
1. What is the meaning of the terms ‘encoding’, ‘storage’ and ‘retrieval’?
Memory is conceptualized as a process consisting of three independent but interrelated stages:
  • Encoding: The first stage where incoming information (from senses) is recorded and registered in a way that it can be processed by the memory system. It is like typing data into a computer.
  • Storage: The process of retaining or holding the encoded information over a period of time. It is like saving a file on the hard drive.
  • Retrieval: The process of locating and bringing stored information to awareness when required. It is like opening the saved file.
2. How is information processed through sensory, short-term and long-term memory systems?
According to the Stage Model (Atkinson & Shiffrin):
System Capacity Duration Function
Sensory Memory Very large Very short (< 1 sec) Registers exact replica of sensory input (Iconic/Echoic).
Short-Term Memory (STM) Limited (7 $\pm$ 2 items) Brief (up to 30 secs) Holds info we are currently working on. Requires attention.
Long-Term Memory (LTM) Unlimited Permanent Storehouse of all knowledge and experiences.
Memory Processes
3. How are maintenance rehearsals different from elaborative rehearsals?
Rehearsal is how info moves from STM to LTM.
  • Maintenance Rehearsal: Simply repeating the information over and over (rote learning). It maintains info in STM but is weak for transferring to LTM.
  • Elaborative Rehearsal: Connecting new information with existing knowledge in LTM. It involves understanding meaning and creating associations, making it highly effective for long-term retention.
4. Differentiate between declarative and procedural memories.
These are types of Long-Term Memory (LTM).
Declarative Memory Procedural Memory
Memory for facts and events (Knowing ‘What’). Memory for skills and actions (Knowing ‘How’).
Can be verbally described. Hard to describe; demonstrated through performance.
Subtypes: Episodic (Personal experiences) and Semantic (General knowledge). Examples: Riding a bike, typing, tying shoelaces.
Why We Forget
5. Why does forgetting take place?
Forgetting is the failure to retrieve stored information. Major theories include:
  • Trace Decay: Memory traces (engrams) in the brain fade away over time due to disuse.
  • Interference: New or old information blocks the recall of other information.
  • Retrieval Failure: The memory exists, but retrieval cues are missing (Tip-of-the-tongue phenomenon).
6. How is retrieval related forgetting different from forgetting due to interference?
  • Retrieval Failure: The information is available in LTM but not accessible at the moment because the correct cue is missing. If the right cue appears, recall occurs.
  • Interference: The information is blocked or confused by other information.
    Proactive Interference: Old learning hinders new learning.
    Retroactive Interference: New learning hinders recall of old learning.
Mnemonics & Application
7. Define mnemonics? Suggest a plan to improve your own memory.
Mnemonics are strategies or techniques used to improve memory by organizing information and creating associations.

Plan to Improve Memory:
  • Method of Loci: Associate items you want to remember with physical locations in a familiar place (e.g., placing grocery items in different rooms of your house).
  • Chunking: Grouping smaller bits of info into larger, meaningful units (e.g., remembering a phone number as 987-654-3210 instead of 10 separate digits).
  • First-Letter Technique: Using acronyms (e.g., VIBGYOR for rainbow colors).
  • Deep Processing: Focus on the meaning rather than just the sound or visual shape of words.
Activity: Analysis of Personal Event Recall
(Guidance for Student Project)
The Experiment: You and a family member recall the same event (e.g., a past birthday or vacation).
Outcome: You will likely find significant differences in details.
Reasoning (Bartlett’s Theory):
  • Memory is Constructive, not reproductive. We do not play back video tapes.
  • We rebuild memories based on our schemas (past knowledge), beliefs, and current mood.
  • Discrepancies occur because each person focuses on different aspects and fills in gaps (reconstruction) differently.
learncbsehub.in